Terms & Conditions

Introduction

Welcome to the Salonista platform. In these terms, Salonista is used interchangeably with “We”, “Us”, or “The company”.

Anytime you use the Salonista app/website, you will be subjected to these terms and conditions. We, therefore, advise that you very carefully read these terms and conditions.

They contain very important details about how you may access, log on to, browse through, or use our app/website to connect with a salon or client.

Do not use this platform in any way if you have a problem with and do not agree with one or all of our terms.

Changes

You accept that we have the legal right to change these terms by altering, deleting from, or adding to these terms. We may do this for any reason or for no reason at all and may do so without any prior notification to you.

When you choose to continue to use the platform after we have changed these terms, we will take your use as your continued agreement to be bound by these terms.

The revised terms will become effective immediately we post them.

About the Services

The app/website enables clients requiring beauty or barbing services to search for the providers of such services, and allows such clients to book appointments.

The platform also allows beauty or barbing salons (simply called salons in this document) to list their services and use the platform to add clients to their salon services.

Caution

It is vital that you understand that Salonista is not a licensed or registered beauty salon or a barbing salon. We do not participate in the delivery of salon services to any customer and simply act as a connection platform that allows potential customers and salons to connect for the purpose of requesting, receiving, listing, and providing salon services.

All users of the service use it with the understanding that they bear the full risks for using a connection service such as ours. Under no circumstances will we be held liable for any hurts or losses that any user may suffer in connection with his or her use of the services.

Acceptable Use

The service that we provide is so provided on an as is basis for the use of people aged 18 and older. Our users must be of a sound mind and must be able to form and fulfill the obligations of legally binding contracts.

The license that we grant to such eligible users is a license that is non-assignable, non-sublicensable, limited, rescindable, non-exclusive, license to use the platform with the provision that users are not allowed to license, exhibit, share, or sell any material or content from the app/website.

Binding Agreement

You understand and accept that we will take your use of the website and/or your installation, access to, and use of this app (as well as our website, email subscriptions and newsletters) as your acceptance to enter into a binding agreement with Salonista LLC (please insert address and other company details here) in the United Arab Emirates, a company formed under and operating under the laws of the United Arab Emirates.

International Users

The service that we offer can be accessed and used by international users from all over the world. All international users acknowledge and accept that it is their responsibility to adhere to all applicable jurisdictional laws as per their use of the service.

Copyrights and Trademarks

The Salonista name, app/website, service names, scripts, button icons, page headers, and logo, as well as all related trademarks, belong to Salonista. All content found within the app/website are fully protected by trademark, copyright, and other proprietary rights and laws.

As a user, you may not broadcast, link, frame, distribute, replicate, upload, or adapt any material on the Salonista app/website, except we have given you a written authorization.

We have the legal rights to bring legal action against anyone found to be violating our copyright.

Specific Terms for Salons

All salon service providers must agree to these specific salon terms, which must be read in conjunction with our general terms and conditions.

They form an important part of the agreement between you and Salonista.

Account Registration: You must register as a salon service provider (whether as a beauty salon or barbing salon) in order to be able to use our platform to list your services. The registration process will require you to provide your phone number, email address, and other important information that we may require of you, including without limitation, salon name, and address.

Truthful and Updated Information: You hereby represent that all the information that you provide to us must be complete, truthful and must not be misleading. You also agree that you will always update your account information such that it remains complete, accurate, and true. We may stop your access to your account if any information that you provide is discovered to be intentionally misleading, incorrect, or false.

Account Information Safety: It is important that you keep your account information safe at all times, and never share your login details with a third party. You also must notify us immediately if you experience any unauthorized access to your account by a third party.

Provision of Salon Services: When you click "accept" on the app/website in response to a customer request for beauty services, you agree to accept the request to provide the service detailed by the salon client. When you accept this job, it means that you are entering into a binding contract with that client.

Requisite Qualification: When you click "accept" on the app/website in response to a customer request for salon service, you are representing that you have the qualification to complete the requested salon service, You understand that you are in no way obligated to take on job requests and must accept only the jobs that you are qualified, able, and willing to complete. You may not provide incorrect, misleading, or inaccurate information as per your ability or qualification to provide salon services.

Exchange of Information: Once you accept a job, you accept that the prospective client will be provided with information about you, including your name and customer service rating.

Professionalism: You must uphold the highest level of professionalism when communicating with salon clients or affiliating yourself with Salonista.

Subcontracting the Service: You may not assign a job or otherwise send another individual to complete a job request on your behalf.

Breaking the Law: You may not use the service to facilitate the violation of any regulation, law, or statute in the United Arab Emirates.

Delivery of Other Services: You may not use the service to provide any type of consultation, advice, or professional services outside the salon service category provided by our app/website; and you may not contact or endeavor to contact a salon client for a reason other than for the purpose of performing requested services.

Response: You are accepting that you will at all times, be responsive, prompt, courteous, and helpful in providing any salon service to any client.

Fees and Payment Terms: Registering on the app/website as a salon service provider is absolutely free. You will, however, be liable to us for a commission of (please insert percentage) percent for any job that you receive and successfully complete through the app/website.

Disputes With Clients: You understand that this service is only a platform for connecting users and that we are not in any way involved in the actual contract between users. You are exclusively responsible for your interactions with clients and for the provision of your services to them. In the case of a dispute with one or more salon clients, you release Salonista from any and all claims, damages, or demands of every kind and nature arising out of or in any way connected with such disputes.

No Guarantee: There are no guarantees or assurances made on our part that there will always be job requests available on the app/website or that a client will be able to pay for the service that you provide. Furthermore, we do not in any way represent that any salon will consistently make any income from his or her use of the service.

Termination: We have all rights to deactivate any user account, as well as to terminate or suspend any user account if we find that the user has ill-used our services, has violated any provision of this agreement, has consistently delivered unsatisfactory salon services, has consistently failed to complete jobs or canceled jobs for no reason, or if user ratings fall below a certain minimum as determined by us. You must end your use of our service if we take any such action against you. You may not open another Salonista account in such a case, and must immediately stop communicating with all clients previously connected with through the service.

Specific Terms for Clients

Account Registration: You must register as a user in order to be able to use our platform. Your registration process will require you to provide your phone number, email address, and other important information that we may require of you.

Truthful and Updated Information: You hereby represent that all the information that you provide to us must be complete, truthful and must not be misleading. You also agree that you will always update your account information such that it remains complete, accurate, and true. We may stop your access to your account if any information that you provide is discovered to be intentionally misleading, incorrect, or false.

Account Information Safety: It is important that you keep your account information safe at all times, and never share your login details with a third party. You also must notify us immediately if you experience any unauthorized access to your account by a third party.

Payment Information: In order for us to process your request for a salon service, you must provide us with proper payment information.

No Guarantee: You understand that this service is only a platform for connecting you and salon service providers and that Salonista is not in any way involved in the actual provision of the services. You accept that while we have all we can to ensure that only qualified and properly licensed service providers are listed on the platform, we are in no way guaranteeing that any salon service provider will provide you with top-notch services. You are exclusively responsible for your interactions with other users.

Disputes With Salons: You understand that this service is only a platform for connecting users and that we are not in any way involved in the actual contract between users. You are exclusively responsible for your interactions with salon service providers and for any service that you receive from them. In the case of a dispute with one or more salon service providers, you release Salonista from any and all claims, damages, or demands of every kind and nature arising out of or in any way connected with such disputes.